Priority One Heating & Air Conditioning is looking to hire a full-time Customer Service Representative.
This full-time position earns a competitive wage of $17.
00 - $19.
00/hour (depending on experience) and works Monday – Friday, 8:00 AM – 5:00 PM.
We are a family-owned and operated company that installs and services heating and cooling equipment for residential and commercial customers.
We offer competitive pay, great benefits, state-of-the-art dispatching software, community service involvement, and a fantastic work environment.
We are very proud to have been voted by our community as the Best Heating & Air Conditioning Company four years in a row.
RESPONSIBILITIES:
Answer the phone to assist customers.
Communicate with customers by inbound and outbound calls, email and texting.
Communicate with every customer in a courteous and professional manner.
Represent the company professionally, honestly, and ethically in all business matters/concerns.
Maintain and accurately update customer database.
Perform other duties as assigned.
QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE:
Good listener
Excellent customer service
Attention to detail
Must be able to switch tasks easily
Handle high stress times
Quick learner
Proficient in Word, Excel and Outlook
Must be organized
Outstanding verbal and written communication skills
Problem solver
WHAT WE CAN OFFER YOU:
Great work environment
100% paid health and dental insurance
Paid vacation
Year-end bonus
Retirement account with a company match
Paid sick time
6 paid holidays plus Veterans Day; if you are veteran
Supplemental insurance available
Employee purchase program
If this sounds like the right opportunity for you, apply today!
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