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Patient Access Rep - Call Center

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Posted : Tuesday, September 26, 2023 08:46 PM

Description PeaceHealth is seeking a Patient Access Rep for a Per Diem/Relief, Variable position.
Hourly compensation is $19.
44 – $31.
55 hiring rate dependent on qualifications, professional experience, and/or work location.
Assists in coordinating the activities between scheduling, insurance verification and pre-certification.
Acts as a clinical liaison with physician practices interacting with pre-visit services.
Spotlight on PeaceHealth Peace Harbor Medical Center Florence, OR A Better Workplace Community Details of the Position Pre-registers/registers patients with accurate patient demographic, financial data.
May register patients using varying methods depending upon location, which may include mobile cart.
Collects patient balances, co-payment, co-insurance, or other payment types.
Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
Responds to customer’s inquiries.
Assists with departmental coverage as needed.
Manages daily appointment schedules which may include reminder calls and calling all referrals.
May transport patients utilizing escort or wheeled transport equipment.
Performs other duties as assigned.
What You Bring One year of medical office or related customer service experience required.
Strong background in customer service may be considered in lieu of medical office or related experience.
Management of ED incoming phone calls, and may be required to provide switchboard coverage.
Monitor OB Prosec/McKinley alarm system.
May be required to assist with Cardiac Rehab departmental charge entry.
For a full description of the position or for questions, contact KShepherd@peacehealth.
org PeaceHealth is committed to the overall wellbeing of our caregivers.
The benefits included in positions less than 0.
5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application.
EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
PeaceHealth requires a completed Primary Vaccine Series (e.
g.
, 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date.
PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons.
For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.

• Phone : NA

• Location : 390 9th St, Florence, OR

• Post ID: 9001220837


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