Part-time Customer Service Representative

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team.
We are currently seeking to fulfill a part-time position.
Our Customer Service Representative will be responsible for providing exceptional service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry experience and knowledge is not required but is highly preferred.
*Benefits:* * Competitive Pay * Part of an inclusive close team * Hands on training * Growth opportunities available * Bonus Opportunities * Mon-Fri Work Schedule * Holidays Off *Responsibilities:* * Process customer policy change requests.
* Handle all incoming calls from customers.
* Complete Evidence of Insurance requests.
* Immediately greet all customers, entering the office, in a friendly and helpful manner.
* Take premium payments from customers.
* Treat each customer contact as a cross and up-sell opportunity including financial products.
* Return all phone messages promptly.
* Daily activities and responsibilities are subject to change depending on customer needs *Requirements:* * Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
* Possess an upbeat, positive and enthusiastic attitude.
* Be a great self-starter with a sense of urgency.
* Excellent Communication/interpersonal skills.
* Must have ability to multi-task.
* A Property & Casualty license is preferred but will train good individual.
* Professional phone etiquette.
* Excellent Spelling and Grammar skills.
Job Type: Part-time Pay: $15.
00 - $20.
00 per hour Benefits: * On-the-job training Experience level: * 1 year Shift: * Day shift Weekly day range: * Monday to Friday * No weekends Work setting: * In-person * Office Work Location: In person