Sanipac, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Eugene, Oregon.
Previous waste experience would be a huge plus!
The schedule for this position is Monday-Friday from 8:00am-5:00pm.
Starting rate of pay is $20.
00 per hour.
If Bilingual, starting pay will be $20.
50 per hour.
As a member of our world class team of Customer Service Reps, you will feel like you’re a part of something bigger than yourself.
Our team works together towards a common goal, making our Customer Service the best in the industry! Can you turn issues into opportunities? Does “High Call Volume” sound like your kind of day? If the answer is Yes, then you’re who were looking for! This position is at our Eugene, Oregon location.
CULTURE: It’s a Great place to work! We work in an environment where empowered, self directed All-stars know what they do is important.
INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees.
DUTIES AND RESPONSIBILITIES:
Greet and assist walk-in customers at the front desk
Print and distribute driver paperwork to Operations team daily
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems
Interview customers and record interview information into computer for customer service, talk with customers to receive orders for installation, activation, discontinuance, or change in service
Determine charges for service requested, prepare change, and manage the cash till daily
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient
Work in a fast-paced environment with detailed expectations, and the ability to handle multiple priorities when necessary
Perform full clerical and general office duties
Assist in other areas as needed
Assist in upload invoices, purchase ordering, and other accounts payable tasks as needed
Needs to be a self-starter
Able to work independently and with coworkers effectively
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is in a call center.
Areas are clean, ventilated, and well lighted.
Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service.
Some calls are evaluated to ensure high standards.
Also, long periods spent sitting, typing, or looking at a computer screen are very common.
MINIMUM JOB REQUIREMENTS:
High school diploma or equivalent preferred.
2 years of Customer Service experience in a high call volume atmosphere.
Experience with MS Word, Excel, and Email preferred.
Typing and 10-key skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems.
Gather data, compile information, and prepare reports.
To be considered for any of our current openings you must complete an application at www.
wasteconnections.
com.
Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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