Posted : Tuesday, December 05, 2023 09:58 PM
Oregon Family Orthodontics is looking for a positive and professional individual to join our team as the Front Desk/Scheduling Coordinator.
The ideal candidate will be dependable and detail-oriented with excellent customer service skills.
General responsibilities include, but are not limited to greeting patients and serving them with respect and genuine care, oversee the smooth flow of patients through the clinic, answer all questions directed to you from patients and families, provide information on orthodontic procedures, have some knowledge of insurance policies and medical terminology.
Previous dental/medical experience is a must.
Bilingual (English/Spanish) is preferred.
*Skills/Requirements:*
· Highly organized
* Attention to detail
* Computer proficient
* Strong verbal and written communication skills
* Excellent prioritization and time-management skills
* Ability to multi-task in a fast-paced environment
* Spanish (Preferred)
*Responsibilities:*
* Greet patients upon entering
* Efficiently schedule appointments and triage emergencies
* Maintain a reasonably full schedule and monitor for updates or changes
* Answer incoming calls and be able to use a multiline phone system
* Develop relationships with referring dentists and their teams to ensure long-standing partnerships
* Work closely with the Orthodontist and Pediatric Dentist to communicate patient needs
* Work closely with the Billing Manager and Treatment Coordinator to communicate patient needs
*Compensation:*
· Competitive pay based on experience
· Paid time off
· Healthcare benefits
· 401k match
\*Must meet all Federal and OHA Requirements for Covid-19 vaccine requirements\*
Job Type: Full-time
Pay: $18.
00 - $20.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 10 hour shift
Experience:
* Customer service: 1 year (Preferred)
* Computer skills: 1 year (Preferred)
Language:
* Spanish (Preferred)
Work Location: In person
• Phone : NA
• Location : 5895 Main Street, Springfield, OR
• Post ID: 9144869731
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