Patient Team Support Lead

Description PeaceHealth is seeking a Patient Team Support Lead for a Full Time, 1.
00 FTE, Day position.
The general salary range for this job opening at PeaceHealth is $22.
32 – $33.
13.
The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc.
***Hiring bonus may be available*** This position is represented by a collective bargaining agreement.
There may be more than one opening on this posting.
Job Summary Responsible for coordinating the day-to-day functions for assigned area.
Assists with ensuring that departmental goals are achieved, timelines met, and service excellence provided in all aspects of work.
Subject matter expert.
Continuously exemplifies the mission, values and customer service philosophy of PeaceHealth in job performance and in relationships to others.
Assists the healthcare team in maintaining an efficient nursing unit through effective communication, organizational and nursing skills and professionalism.
Provides patient care within the scope of a Certified Nursing Assistant (C.
N.
A) as directed by the Registered Nurse.
Essential Functions Assign work; plan and manage priorities, provide technical assistance, oversee staff schedules, monitor quality of work, monitor team projects, mentor staff, provide constructive feedback, oversee staff training, ensure quality improvement, provide leadership feedback on staff performance, and assist with goal setting for the team.
Performs assigned tasks within the scope of a Certified Nursing Assistant and in accordance with PeaceHealth and general nursing policies and procedures.
Meets or exceeds customer needs as a patient advocate, exercises discretion in the management of patient information and assures strict patient confidentiality.
Reports significant changes in patient’s status to the appropriate care team member.
Responsible for clerical duties on the unit, to include but not limited to: Accurate transcription of orders; Coordinates patient admission, discharge and transfer as applicable to unit; Coordinates patient registration, scheduling and insurance authorizations as applicable to unit; Provides effective communication linkage between all care team members.
Monitors, maintains and orders unit supplies.
Promotes the safety and security of the unit through a working knowledge of fire, biohazard, electrical safety, infection control policies and disaster plan and proper ergonomics.
Promotes a safety-conscious work force and maintains good housekeeping practices.
Within the scope of a Nursing Assistant; demonstrates the ability to assess, plan, implement and evaluate individual patient care appropriate to the age of patients served by demonstrating knowledge of the principles of growth and development over the life span.
Communicates appropriately with the person served regardless of their age.
Performs other duties as assigned.
Qualifications Education High School Diploma Preferred: or equivalent Experience Minimum of 1 year Required: experience as Patient Team Support and Preferred: Previous Certified Nursing Assistant experience and Preferred: Previous Unit Secretary or related experience Credentials Required: Certified Nurse Assistant 2 - Oregon (Oregon Requirement) and Required: Basic Life Support Skills Working knowledge of computers (Preferred) Good Communication and organization skills (Required) Flexibility, self-motivation and strong customer service skills (Required) Department / Location Specific Notes PEACE HARBOR – Surgery Department: Will perform scheduling functions for both surgery patients and caregivers as part of Patient Team Support role.
Working Conditions Lifting Patient handling no greater than 35 lbs.
without the use of assistive equipment and/or devices (NIOSH).
Fine motor skills to be able to grasp and control medical equipment and perform precise procedures.
Push/Pull: Frequently up to 45 lbs.
force (i.
e.
, WOW, medical carts).
Perform hands on CPR at least 20 mins using 100-125 lbs.
of force (National Assoc.
of EMS Physicians and AHA) Frequency should be seldom or occasionally.
Ability to move around area with frequent sitting.
Bending/ stooping/ squatting/ reaching/ kneeling frequently.
Lifting (non-patient) up to 20 lbs.
occasionally and 5 lbs.
frequently.
Environmental Conditions Exposure to biohazard, body fluids and airborne particles.
Must be able to complete tasks in a noisy environment.
Mental/Visual Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).
Ability to communicate and exchange accurate information.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual.
We offer caregivers a competitive and comprehensive total rewards package.
Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application.
EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.
PeaceHealth requires a completed Primary Vaccine Series (e.
g.
, 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date.
PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons.
For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.