Part-time Temporary Instructional Testing Specialist

Posting Details AA/EEO Statement AA/EEO Statement: Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility.
We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.
Veterans Statement Lane actively recruits veterans and those with disabilities for all positions.
For accommodations and questions call 541-463-5586.
Veterans, please fax, e-mail, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources: Jill Deneault, deneaultj@lanecc.
edu, 541-463-3196 Lane Community College ensures that all documentation submitted to HR will remain confidential.
Position Information: Posting Number: 230156 Job Title: Part-time Temporary Instructional Testing Specialist Applicant Notification: Our Library Department is seeking to hire a Part-Time Testing Specialist within the Instructional Testing Services department.
Application Information This is an applicant pool posting.
The first review date of applications may be as early as January 3, 2024.
Subsequent review dates will be based upon department needs.
Lane Community College reserves the right to modify this information.
Provide all documents as requested.
A resume may not take the place of any section of the application.
Transcripts are required for this position at the time of application.
See the instructions below.
Incomplete applications will not be considered.
Applications will remain in the applicant pool until the position(s) is filled.
Location: Main Campus Classification: Instructional Specialist Position Type: Hourly Part-Time Classified Anticipated Start Date: January 16, 2024 or Upon Hire Salary/Wage: Hourly Salary/Wage Range: $17.
22 - $25.
26 (Classified Hourly Pay Grade 8) Salary/Compensation Statement: Our application is used to determine your initial salary placement for selected candidates.
All employment and education history will be considered.
Part-Time Benefits may be available for qualified employees.
Grant Statement: Working Schedule: Part-Time, As Needed position Variable work hours based on department needs; Schedule may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12 month period.
Up to two evenings a week (until 7 or 8 p.
m.
) and some hours on Saturdays will be required.
FLSA: Non-Exempt Position Status: Temporary Full/Part: Part-Time Annual Schedule: Other Annual Schedule Details: Testing services is not open during breaks and during the first 2 weeks of each academic term.
Quicklink for Posting: https://jobs.
lanecc.
edu/postings/12416 POSTING TEXT Posting Date: 12/11/2023 Closing Date: 03/30/2024 Applicant Pool: Term Pool Open Until Filled: No Required QUALIFICATIONS Required Education: Two (2) years of post-secondary education.
Required Experience: A total of two (2) years of experience in a combination of the following: Customer service General office experience performing the full range of office support duties, with substantial public contact experience College-level academic support Equivalent training/experience – This list is not exhaustive and we welcome other experiences that are transferable.
Licensure or Certification Requirements Conditions of Employment: Successful applicants are required to complete a criminal background check.
Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis.
See our FAQs for more detail.
Must work and reside in the state of Oregon at the time their work is being performed.
Preferred QUALIFICATIONS Preferred Education Preferred Experience Experience working in either a front office environment or other customer-intensive positions that also required computer skills.
Test proctoring experience.
Experience working with/troubleshooting networked computers.
Experience working with a range of student populations.
Experience working with a learning management system (e.
g.
, Moodle, Canvas).
Experience using appointment software and spreadsheets.
Experience working independently and as part of a team.
Language Statement We welcome multilingual applicants who can support and welcome all students.
Bilingual/Multicultural Statement: Inclusiveness, diversity, and equity are integral to Lane’s commitment to excellence in education and our commitment to student and community engagement.
We welcome applicants who bring a diversity of identity, culture, experience, perspective, multilingual skills, and thought.
We encourage applications from candidates that identify with groups that are historically underrepresented in higher education.
Equivalency Statement: We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background.
We encourage you to apply, even if you do not believe you meet every one of the qualifications described.
You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning.
Position Purpose: Testing specialists provide front-desk and front-line support to students and faculty who are using the testing labs.
This may include greeting students, tracking lab usage, handling confidential test materials, communicating with faculty and supervisor(s) in writing, and monitoring test taking in the lab.
Essential Functions: Interact consistently in a respectful, courteous, and tactful manner with students, faculty, staff and the public; de-escalate situations as needed Administer and proctor students’ online and written exams and quizzes for LaneOnline and lecture courses Ability to administer and proctor multiple tests in multiple rooms with accuracy and without compromising security or the integrity of the exams Verify student ID and use the online check-in system Calm and reassure anxious or frustrated students Enforce guidelines and follow all departmental procedures Problem-solve difficult interactions with students, staff, faculty and the public, and use professional judgment about when to involve supervisor(s) and coordinator(s) Troubleshoot issues with computer exams Effectively communicate with faculty and technology departments regarding testing irregularities and document student concerns with exams Complete and track incident reports and follow through with supervisor(s) Participate in planning meetings and job-specific professional development Assist in training and orienting new employees (including student workers) Organize and maintain all testing materials; Track written exams and testing materials and problem-solve issues involving missing exams or materials with faculty and students.
Assist in leading team meetings and provide feedback to the testing center director about issues needing to be addressed Work under pressure, multi-task, and manage time effectively Provide office support by answering phones, taking messages, filing, copying, and providing general information to students, faculty, staff and the public Clean and organize testing center supplies and computers; inventory supplies needed.
Participate in creating and maintaining a positive team environment Navigate digital class resources in Moodle and other online learning environments Assist in connecting students to additional services available at Lane Completes special projects and activities as assigned Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students Other duties as assigned Equity and Inclusion Demonstrate Lane Community College’s core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences.
These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities.
Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran’s status, nationality, age, language, origin or employment status.
Must demonstrate an active concern for meeting the needs of students, staff, and the public.
Actively assist with ADA compliance in conjunction with Lane Community College’s Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities.
Supervision Statement: This position reports to the Director of Academic and Tutoring Services.
After an initial training period, work is performed independently based upon standard office practices, Department and College policies and clear guidelines and procedures for the position.
Work is reviewed periodically for accuracy and for the quality of services provided to students and staff.
Physical Demands/Working Environment: This position works indoors and is exposed to usual office working conditions that include office noises and interruptions, such as printers, telephones, and interacting with a high volume of visitors.
This position requires that an employee is able to sit or stand for extended periods of time; perform cognitive and psychometric work for more than six (6) hours a day.
Work may require transporting materials up to twenty-five (25) pounds.
Work safely.
Knowledge Skills and Abilities: Knowledge of and Skill in: Testing best practices and the ability to learn how to use remote access software and troubleshoot issues with networked computers.
Written and verbal communication; composing professional correspondence; well developed skills in communicating with co-workers and the public.
Creating professional and welcoming environment.
Strong customer service.
Using E-mail, the internet, web-based tools, presentation, word-processing and spreadsheet software.
Ability to: Maintain a patient, caring and respectful attitude with students, faculty, staff and public.
Quickly learn testing protocols for a diverse group of faculty and to be able to communicate and enforce rules and guidelines effectively.
Work under pressure and multi-task during peak times.
Problem solve, maintain accurate records, and document issues with testing computers and students’ exams.
Work with students, faculty and staff from diverse backgrounds and with students who require testing accommodations.
Work evenings and weekends.
Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes.
Applicant Instructions: Application Instructions Incomplete applications will not be considered.
All fields in the application must be completed, including employment dates, work hours, and detailed job duties.
The Curriculum Vitae (CV)/Resume may not take the place of any section in the application.
Required Documents To be considered a candidate for this position, all of the following must be included in the application package: Application – Complete and submit online via the applicant portal.
Resume/CV – Comprehensive of experience, education, and accomplishments.
Cover Letter – Clearly detailing how you meet the qualifications for the position.
Transcripts – See instructions below.
If applicable: DD214 – Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn.
Jill Deneault, deneaultj@lanecc.
edu, Fax: 541-463-3970 Additional documents and letters of reference are not accepted.
Questions? For assistance with the online application call Human Resources at 541-463-5586 For position questions contact Jenn Kepka, kepkaj@lanecc.
edu, 541-463-5786 How to monitor your application Enter recruitment@lanecc.
edu into your Safe Senders list.
Notifications will be sent toward the end of the search process.
Visit your Employment Opportunities account.
The main page will show your status in the search.
Positions close at 9:00 pm PST on closing date.
Transcript Instructions: Transcripts are required.
In order to be considered for the position unofficial or official transcripts must be provided.
Attach under “Optional Document”, fax, email, deliver or mail to: Lane Community College Academic and Tutoring Services Posting#230156 Attn: Jenn Kepka Building 2 4000 E 30th Ave Eugene, OR 97405 Email: kepkaj@lanecc.
edu College and Division Information: College Information The goal of Lane Community College is to help students achieve their dreams and transform lives through learning.
The faculty and staff are dedicated to helping students succeed.
Lane Community College partners with businesses in the community to help shape the current and future workforce.
Lane Community College is a learning-centered community college that provides affordable, quality, lifelong educational opportunities.
History Lane Community College was founded in 1964 by a vote of local citizens, and the main campus opened in 1968.
The college was a successor to the Eugene Technical-Vocational School that was founded in 1938.
Lane Community College has received many awards and accolades for its innovative programs and high-quality instruction.
The college is a member of the League for Innovation in the Community College.
One of the advantages of working at Lane Community College is living in the area.
Lane’s main campus is in Eugene, a city known for its quality of life and for being the home of the University of Oregon.
Eugene is home to more than 153,000 people and neighboring Springfield has more than 57,000 residents comprising the second-largest population center in the state.
Eugene and Springfield are nestled in the Willamette Valley between the Pacific Ocean and the Cascade Mountains.
Some peaks in the Cascade Range can be seen from the main campus.
The area’s scenic mountains, forests, rivers, lakes, and coastline offer many opportunities for outdoor adventures or for just sitting back and enjoying the view.
See what’s new at Eugene, Cascades & Oregon Coast.
Union Association: LCC Employees Federation (Classified) Posting Supplemental Questions Required fields are indicated with an asterisk (*).
* What does it mean to you to value diversity in the workplace, and how have you applied and modeled cultural competency skills in the context of a work environment? Please be specific.
(Open Ended Question) * The office environment can be very open and busy at times, yet there is often a need to discuss sensitive student and personnel matters.
How will you work to ensure the integrity and confidentiality of your work in this role? (Open Ended Question) Hiring Documents Required Documents Resume Cover Letter Optional Documents Transcripts #1 Transcripts #2 Transcripts #3