Application Configuration Administrator

The Eugene Water & Electric Board is currently seeking an Application Configuration Administrator to install, manage, and maintain infrastructure applications that are critical to the ongoing Information Technology Operations of EWEB.
Come work with a highly skilled team of focused technology professionals to deliver important services to the community! This position is open until filled and the first review of applicants will occur on February 19, 2024.
We recommend you get your application materials in as soon as possible.
Duties and Responsibilities: Install, configure, integrate, maintain, and troubleshoot commercial off the shelf software in support of the utilities business and information technology needs Maintain configuration state information including configuration options, standard configuration, integrations, break/fix resolution.
Collaborate and communicate with business unit representatives and technology staff Establish and maintain an accurate inventory of software and related dependencies Utilize configuration management tools to deploy and maintain consistent system state Measure and monitor application performance and availability statistics Evaluate and communicate supportability of application solutions and security risks associated with software configuration options and remediate prioritized and significant risks Understand and propose standard software deployment strategies including architectures that support availability goals Align business requirements to technical implementation decisions After-hours support and on-call participation as required by EWEB on-call policy The ideal candidate will have knowledge of and direct experience in: Diagramming and visual display skillsusing Visio and Powerpoint Work tracking toolslike JIRA and Azure DevOps Continual Improvement Practices ITSM familiarity Read and understand software documentation Load balancing and high availability configuration experience Proactive problem solving Understanding of the layers of the internet protocol suite Systems administration skills Software troubleshooting skills Knowledge of IP networking and troubleshooting Knowledge and practice with firewall and security strategies Intermediate scripting skills in PowerShell, Python, or other modern scripting or programming language Use of revision control systems Minimum Training and Experience Required: Minimum Experience: Four years of progressively responsible experience in Local Area Network, server administration, and workstation hardware and software support.
Experience must include one or more of the following areas: network design, development and management storage area network, virtualization, data protection and IP telephony systems and technologies.
Education: Bachelor’s degree from an accredited college or university in Information Technology or related field with technical courses in Networks and other IT infrastructure, server and personal computer hardware, operating system software or other applicable technical education.
Desirable education, experience, training and certifications: Preferred experience with technology from vendors: Cisco, IBM, Microsoft, Red Hat, Juniper, CommVault, Panduit, Rittal, VMWare, Altiris, Oralcle, Interactive Intelligence.
Novell Certified Network Engineer or Microsoft Certified Systems Engineer Certification.
Equivalency: An equivalent combination of experience and training that demonstrates the required knowledge, skills, and abilities may be qualifying.
Post-offer background check required: Yes The starting salary for this position is $87,497 - $109,372 commensurate with knowledge, skills, education, and experience as it relates to the position.
Please note: This posting includes supplemental questions.
Your responses will be scored and used to determine if you will proceed to the next step of the selection process.
Please provide detailed answers to each question.
Please do not reference your resume or application in your responses.
Telecommuting: This position is based in Eugene, Oregon and it has been approved as a hybrid work arrangement involving a combination of telecommuting and working on-site.
The selected candidate must live in the state of Oregon.
EWEB values total worker health both at work and at home, and provides a robust compensation & benefits package – Read more about our benefits.
Why EWEB? EWEB offers employees a progressive work culture devoted to providing excellent public service.
Our employees work in a fast-paced environment where creativity, innovation, involvement, teamwork, and professional development are supported and encouraged.
EWEB is also committed to providing a work environment conducive to the safety, health, and well-being of its workforce, and offers great benefits, including but not limited to health care, vacation and sick leave, pension, holidays, and employee credit union.
We consistently rank within the top 100 healthiest employers in the nation! Founded in 1911, EWEB is Oregon's largest customer-owned utility.
We provide water and electricity to the Eugene community, as well as parts of east Springfield and the McKenzie River valley area.
As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders.
Instead, EWEB is chartered by the City of Eugene to serve the interests of its citizens.
We are owned by the people of Eugene and it's our job to provide reliable, affordable water and electricity for our customers.
Our mission is to enhance our community's vitality by delivering drinking water and electric services consistent with the values of our customer-owners.
And our vision is to do so while being a local utility that inspires our customers to invest in and rely on us.
Our core values: SAFE: We value the safety, physical and psychological wellness, of our workforce and the public, the security and integrity of cyber assets and data, and the protection of our customers’ assets.
RELIABLE: We value the ongoing continuous on-demand delivery of drinking water and electricity, and the dependability of our response to our customers.
AFFORDABLE: We value and respect our customer-owners’ financial resources by making wise investments and controlling costs and rates.
ENVIRONMENTAL: We value the prudent and sustainable stewardship of the environment and natural resources, including preserving our watershed, and our role in reducing the greenhouse gases (GHGs) contributing to Climate Change.
COMMUNITY/CULTURE: We value a culture of intentional actions and outcomes, continuous improvement, diverse perspectives, that is trustworthy, respectful, equitable, and inclusive to employees and community members.
We are dedicated to our public service, professions, local governance, and commitment to serve our community honestly and with integrity.
Why Eugene? It’s a city big enough to boast excellent restaurants, arts, and events, but small enough to still feel like a community.
It’s also easy to get out of town, making it an ideal place for lovers of outdoor activities, with world-class opportunities for fishing, rafting, bicycling, hiking, and camping.
The city is just an hour to the Cascades Mountains or to the Oregon Coast, but you don’t have to leave Eugene to find nature.
The Willamette River runs through the middle of the city and there are parks and trails throughout Eugene.
Home to the University of Oregon, Eugene is proud to have hosted the 2021 Olympic Track and Field Trials and the 2022 Track and Field World Championships.
Whatever you’re looking for, you can find it here! Equal Employment Opportunity EWEB takes pride in our commitment to diversity and inclusion among our employees.
We embrace and value differences of culture, education, experience, physical ability, and unique perspectives in our workplace.
We invite applications from qualified candidates who share our commitment to diversity.
Attracting, retaining, and advancing talent from all sources strengthens our bond with the multifaceted community we serve.
Tobacco, Smoke, and Vapor - Free Campus Policy EWEB fosters an environment promoting good health for both employees and the public.
We want to enhance the quality of air, appearance, and employee health in and around EWEB facilities and equipment.
Employees, contractors, volunteers, and visitors may not use, distribute, or sell tobacco.
Note: This Job Posting is intended to represent key areas of responsibility.
It is not meant to be all inclusive and does not prescribe or restrict the work that may be assigned.
Nothing in this description restricts EWEB's right to assign or reassign duties and responsibilities to this job at any time.
Job descriptions may occasionally be updated, as necessary, to reflect evolving business needs.
Education Required Bachelors or better in Information Technology or related field Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)